We have spent the last week battling a number of changes that have been implemented by Apple (with their release of OS X El Capitan) and Microsoft (Word 2016). El Capitan seems to have broken a number of third party tools that we rely on and this has meant that we have had to rework all of our internal processes. There is also a lot of news reports around about incompatibilities between Word 2016 and El Capitan.
Efofex products have been mildly affected by a change in Word 2016 but we have worked around this and will be releasing new versions soon.
If you are using a Mac computer, we would recommend that you do NOT upgrade to El Capitan and Word 2016 for at least a month or so. We have no doubt that these problems will be sorted out quickly by Microsoft and Apple, but we would hate you to have as bad a week as we just had!